Terms of Service
Effective Date: March 12, 2025
Welcome to Dideep Scuba! These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our website and purchasing products, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. General Information
Dideep Scuba is an online retailer specializing in portable oxygen tanks, snorkeling masks, and hand pumps for underwater exploration. We are a dropshipping business, meaning we partner with third-party suppliers to deliver products to you.
2. Use of Our Website
You agree to use our website for lawful purposes only. You may not engage in any activity that interferes with or disrupts the functioning of our website, including but not limited to hacking, sending viruses, or other malicious actions.
You agree not to:
- Use the website for any unlawful purpose or in violation of any applicable local, state, or international law.
- Post or transmit any content that is abusive, defamatory, obscene, or discriminatory.
- Engage in unauthorized advertising or spam.
3. Account Registration
To place an order on our website, you may need to create an account. You agree to provide accurate and complete information when registering and maintaining your account. You are responsible for safeguarding your account information, including your username and password, and for all activities that occur under your account.
If you suspect any unauthorized use of your account, you must notify us immediately.
4. Product Information and Availability
We make every effort to ensure that product descriptions, prices, and availability are accurate and up-to-date. However, we cannot guarantee that all product information is complete or error-free. If a product's price is incorrectly listed or if it becomes unavailable after your order has been placed, we will notify you and either issue a refund, offer a replacement, or provide an alternative.
5. Ordering and Payment
When placing an order, you agree to provide accurate, current, and complete information, including your payment information. By submitting your order, you authorize us to charge the total price of your order, including any taxes, shipping fees, and other applicable charges.
We accept various payment methods, including credit/debit cards and PayPal. Payment is processed securely through third-party payment processors.
6. Shipping and Delivery
We offer domestic and international shipping. Shipping times vary based on your location and the availability of products. Once your order has been shipped, you will receive tracking information. Please ensure that you provide accurate shipping information to avoid delays.
Dideep Scuba is not responsible for any customs duties, taxes, or fees that may be imposed on international shipments.
7. Returns and Refunds
We accept returns and exchanges within 30 days of receiving your order. The returned product must be unused, in its original packaging, and in resalable condition. To initiate a return or exchange, please contact our customer service team.
Refunds will be issued to the original payment method once the returned product is received and inspected. Shipping charges are non-refundable.
8. Product Warranties
Our products come with a limited warranty against manufacturing defects. If you encounter any issues with your product under normal use, please contact us within the warranty period, and we will guide you through the process of returning or replacing the product.
The warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
9. Limitation of Liability
To the fullest extent permitted by law, Dideep Scuba will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or use, arising out of or in connection with your use of our website, products, or services.
In the event of any issue with a product, our liability is limited to the amount you paid for the product.
10. Indemnification
You agree to indemnify and hold harmless Dideep Scuba, its officers, employees, agents, and suppliers from any claims, losses, or damages, including legal fees, arising out of your violation of these Terms or your use of our products or services.
11. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our website and purchasing our products, you consent to the collection and use of your personal information as described in our Privacy Policy.
12. Changes to the Terms of Service
Dideep Scuba reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website, and your continued use of our services will constitute acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the state or jurisdiction in which Dideep Scuba operates. Any disputes arising from these Terms will be resolved in the appropriate courts located in that jurisdiction.
14. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Dideep Scuba
Email: support@dideepscuba.com
Phone: [Insert contact number]
Website: www.dideepscuba.com
